Customer reviews of Chepstow Motors Ltd
At Chepstow Motors Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or bike can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Chepstow Motors Ltd
Based on 10 customer reviews
A refreshing change to the usual sales experience
By Cai H on 19 June 2018 | Verified purchase
Great service from the team. Excellent communication and very amicable. I would highly recommend them.
By Michael K on 13 May 2018 | Verified purchase
bought a Nissan Elgrand on photos, Autotrader zoom made it easy to make the best of the comprehensive photos that Chepstow Motors had put on. I was 200 miles away but felt confident to buy the car without viewing and delivery was included in the price, arriving on a trailer and as good as the photos had shown. Good customer service isn't difficult, you do what you say, when you say and at the price you say and I am pleased to confirm that they did all of these and would have no hesitation in recommending his service, very pleased, Michael
This is my review title
By Martin G on 08 May 2018 | Verified purchase
Friendly, helpful and upfront. There was only one problem with the car that we found and they sorted it out immediately,
A pleasure to deal with!
By Claire R on 01 May 2018 | Verified purchase
A pleasure to deal with the gentlemen here. Grateful to them for staying open later to enable viewing. No fuss: just a stress-fee transaction. Car is a gem! Thank you!
Helpful and friendly staff - highly recommended!
By Mathew H on 30 April 2018 | Verified purchase
Bought a car today following fantastic pre-purchase advice and guidance from this company. Everyone was so helpful and there was no pressure selling. I was provided with information about future servicing and looking after my wonderful new vehicle. Would certainly recommend Chepstow Motors - thank you!
A refreshing change!
By Amanda A on 30 April 2018 | Verified purchase
Having been in the motor trade for all of my working life (and been on the rough end of some 'traders') I can honestly say that these guys were the best I've dealt with so far. Top customer service, fair prices and the whole process was a pleasure. Very relaxed and no hard sell. OK, it's not a posh showroom, but you get the benefit of not paying posh showroom prices. Very friendly and helpful, and when I need to look for a new car in the future I will definitely be checking out their stock list first.
Chepstow motors is 5 star
By Tracy B on 12 April 2018 | Verified purchase
Absolutely fantastic I bought a Ford focus from them yesterday and I love it already. Really friendly genuine people, they even let me part ex my previous vehicle, could not of asked for a better experience.
Pleasure to work with!
By Nathan C on 20 October 2017 | Verified purchase
Great service from the guys at Chepstow motors, would certainly reccomend them!
buying from this company was a pleasure
By Harry J on 31 August 2017 | Verified purchase
the car that i bought had been very well prepared by a very nice man who treated me well. i had to return it for a brake problem,which was dealt with immediately. i would recommend buying from him.
Superb 5 star
By Caroline B on 24 August 2017 | Verified purchase
The service and people were amazing! Really flexible in terms of my viewing and then pick up of the vehicle.So helpful every step of the way from appointment to test drive and purchase. After sales follow up I would fully recommend Chepstow Motors Ltd and they helped me find my dream car. Thank you superb service Caroline Brandi
Chepstow Motors Ltd
- 01291 326889 07441 922895
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|Monday||09:00 - 17:30|
|Tuesday||09:00 - 17:30|
|Wednesday||09:00 - 17:30|
|Thursday||09:00 - 17:30|
|Friday||09:00 - 17:30|
|Saturday||09:00 - 17:30|
Alternative times available by appointment.