Superb 5 star
Caroline B on 24th August 2017Verified Autotrader Purchase
The service and people were amazing! Really flexible in terms of my viewing and then pick up of the vehicle.So helpful every step of the way from appointment to test drive and purchase. After sales follow up I would fully recommend Chepstow Motors Ltd and they helped me find my dream car. Thank you superb service.
Buying from this company was a pleasure.
Harry J on 31st August 2017Verified Autotrader Purchase
The car that I bought had been very well prepared by a very nice man who treated me well. I had to return it for a brake problem,which was dealt with immediately. I would recommend buying from him.
Pleasure to work with!
Nathan C on 20th October 2017Verified Autotrader Purchase
Great service from the guys at Chepstow motors, would certainly recommend them!
Chepstow Motors Ltd is 5 star.
Tracey B on 12th April 2018Verified Autotrader Purchase
Absolutely fantastic I bought a Ford focus from them yesterday and I love it already. Really friendly genuine people, they even let me part ex my previous vehicle, could not of asked for a better experience.
A refreshing change!
Amanda A on 30th April 2018Verified Autotrader Purchase
Having been in the motor trade for all of my working life (and been on the rough end of some 'traders') I can honestly say that these guys were the best I've dealt with so far. Top customer service, fair prices and the whole process was a pleasure. Very relaxed and no hard sell. OK, it's not a posh showroom, but you get the benefit of not paying posh showroom prices. Very friendly and helpful, and when I need to look for a new car in the future I will definitely be checking out their stock list first.
Helpful and friendly staff - highly recommended!
Mathew H on 30th April 2018Verified Autotrader Purchase
Bought a car today following fantastic pre-purchase advice and guidance from this company. Everyone was so helpful and there was no pressure selling. I was provided with information about future servicing and looking after my wonderful new vehicle. Would certainly recommend Chepstow Motors - thank you!
A pleasure to deal with!
Claire R on 1st May 2018Verified Autotrader Purchase
A pleasure to deal with the gentlemen here. Grateful to them for staying open later to enable viewing. No fuss: just a stress-fee transaction. Car is a gem! Thank you!
Friendly, helpful and upfront.
Martin G on 8th May 2018Verified Autotrader Purchase
Friendly, helpful and upfront. There was only one problem with the car that we found and they sorted it out immediately.
Michael K on 13th May 2018Verified Autotrader Purchase
Bought a Nissan Elgrand on photos, Autotrader zoom made it easy to make the best of the comprehensive photos that Chepstow Motors had put on. I was 200 miles away but felt confident to buy the car without viewing and delivery was included in the price, arriving on a trailer and as good as the photos had shown. Good customer service isn't difficult, you do what you say, when you say and at the price you say and I am pleased to confirm that they did all of these and would have no hesitation in recommending his service, very pleased, Michael.
A refreshing change to the usual sales experience.
Cal H on 19th June 2018Verified Autotrader Purchase
Great service from the team. Excellent communication and very amicable. I would highly recommend them.
100% Happy and satisfied / Definite Buy from here.
Valshall K on 17th July 2018Verified Autotrader Purchase
Purchased Honda CIVIC RED, priced reasonabley, clean inside out, Highly recommended seller, very knowledgeable and friendly seller. Definitely we will come back here for next car or just cup of TEA 😊
Excellent service from start to finish.
Nigel E on 20th July 2018Verified Autotrader Purchase
First time buying at Chepstow motors, excellent service from start to finish, everyone helpful and friendly. Ricky was a pleasure to meet and deal with, would definitely recommend buying your car here,I will be back next time I need a car. Thanks to all at Chepstow motors. (Nigel 👍)
Great experience and top quality service from all.
Tanya T on 12th September 2018Verified Autotrader Purchase
Great friendly team very good service would definitely recommend Chepstow motors to others and absolutely love my corsa.
Jonathan M on 17th September 2018Verified Autotrader Purchase
The 'shop' was well signed so easy to find. All queries were answered promptly. No problems with the deal.
Best dealership I've ever dealt with.
Ryan L on 19th September 2018Verified Autotrader Purchase
Utterly fantastic service would use again anytime, they had the car in perfect condition for when I picked it up and were able to work around my busy working life perfectly.
5 star rated garage, very professional.
Kim B on 4th October 2018Verified Autotrader Purchase
Professional service, nothing was too much trouble Vehicle was as described online Very good deal on part exchange Test drive Would recommend Chepstow Motors Ltd to family and friends Would purchase my next car from Chepstow Motors Ltd.
Thanks very much Chepstow Motors Ltd!
Huw J on 16th November 2018Verified Autotrader Purchase
I arrived at a very professional, organised and friendly environment. It had impressive facilities which enspired confidence in the purchase I decided to make with their onsite mechanical inspection and repair team. There was no pressure to buy but every reason to do so.
Brilliant from start to finish!
Carla M on 15th January 2019Verified Autotrader Purchase
Brilliant from start to finish. Very professional and took the time to answer any questions etc. Very impressed with the service and my lovely new car. Will be back in the future.
Heather M on 18th January 2019Verified Autotrader Purchase
All staff courteous and welcoming, genuine understanding of customer care/satisfaction, keenly priced, as described, well prepared vehicles - and, as a welcome bonus, they don't assume older, single females are dithering dolts who can be patronised or charmed into buying something that doesn't fit the bill !! (unlike some of their 'competition')